We really hope that your little one or those that you’re gifting to love their blankei as much as we enjoy sending them. If your purchase is not quite right on this occasion and you would like to receive a refund, please kindly complete the returns form included within your parcel and don’t forget to pop it in your package back to us.
return details.
All returns must be made within 30 days’ of receipt of goods and must be resaleable in their original condition, unused with all tags still attached. Unfortunately, we are unable to offer an exchange service at this moment in time.
Please note that the customer is responsible for the return shipping cost and we recommend using a trackable signed for service when returning your goods.
Blankei does not accept any liability for lost or damaged return parcels.
Once we receive your item/s, please allow up to 3 working days for your return to be processed and then up to a further 7-10 days for your refund to appear as this depends upon your payment provider. Don’t worry, we’ll contact you via email once we have received your return and processed your refund to your original payment method.
If you’ve misplaced your returns form, you can download a new one, here.
Need a little more help? Contact us with your full name and order number at returns@blankei.com